Exchanging pleasantries

When working in a call centre – you kinda get sick of saying the same boring responses to clients and their attempts of being a little social before they get to the point of their issue.

I’ve used this “alive and twitching” line in most of my calls. while most people don’t take in much of what I respond with – it does manage to catch the odd caller off-guard and they crack up laughing because they weren’t expecting such a response.